Notice of Privacy Practices
Effective Date: September 5, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
HawkFMLA, operated by MD Medical, and its healthcare professionals are committed to protecting the privacy of your medical information.
This Notice describes how we may use and disclose protected health information (“PHI”) and explains certain rights you have regarding your medical information.
Our Responsibilities
We are required by law to:
- maintain the privacy and security of protected health information;
- provide you with this Notice describing our legal duties and privacy practices;
- follow the terms of the Notice currently in effect; and
- notify affected individuals following a breach of unsecured protected health information when required by law.
How We May Use and Disclose Your Medical Information
Treatment
We may use or disclose your medical information for purposes related to evaluating and providing healthcare services.
For example, a physician may review information you submit, supporting medical records, and employer paperwork when determining whether medical certification is appropriate.
We may communicate with other healthcare professionals involved in your care when permitted or required by law.
Payment
We may use and disclose information as reasonably necessary to obtain payment for services provided.
We seek to limit medical information provided to payment processors to the minimum reasonably necessary for payment processing.
Healthcare Operations
We may use your information for healthcare operations, including:
- quality review;
- compliance;
- recordkeeping;
- security;
- business administration;
- professional review; and
- improvement of our services.
Other Uses and Disclosures Permitted or Required by Law
We may use or disclose protected health information without your written authorization when permitted or required by law, including for purposes such as:
- public health activities;
- reporting abuse, neglect, or domestic violence when required or permitted;
- health oversight activities;
- judicial or administrative proceedings;
- law enforcement;
- preventing or reducing a serious threat to health or safety;
- workers' compensation or similar programs;
- certain government functions; and
- other disclosures required by law.
Disclosures to Employers
Submitting an FMLA or medical leave request does not automatically authorize unrestricted disclosure of your medical information to your employer.
When completing employer-requested medical certification, we seek to provide information relevant to the certification and leave request.
We do not intentionally disclose unrelated medical information merely because an employer requests FMLA documentation.
Additional disclosures may require your authorization unless otherwise permitted by law.
People Involved in Your Care or Payment
When permitted by law and appropriate under the circumstances, we may share limited information with a person involved in your care or payment for your care.
Uses and Disclosures Requiring Authorization
Uses or disclosures not otherwise permitted by law generally require your written authorization.
If you provide authorization, you may revoke it in writing at any time, except to the extent action has already been taken in reliance on that authorization.
Your Rights
You generally have the right to:
Inspect and Obtain a Copy
You may request access to or copies of medical information maintained about you, subject to limitations permitted by law.
Request Corrections
You may request that we amend medical information you believe is incorrect or incomplete.
We may deny a request in certain circumstances, but you may have the right to submit a written statement of disagreement.
Request Restrictions
You may ask us to limit certain uses or disclosures of your information.
We are not required to agree to every requested restriction except where applicable law requires us to do so.
Request Confidential Communications
You may ask us to communicate with you in a particular way or at a particular location, such as by telephone rather than email.
Receive an Accounting of Certain Disclosures
You may request a list of certain disclosures of your protected health information made during a period permitted by law.
Obtain a Paper Copy of This Notice
You may request a paper copy of this Notice even if you received it electronically.
File a Complaint
You may file a complaint with us if you believe your privacy rights have been violated.
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
We will not retaliate against you for filing a privacy complaint.
Electronic Communications
Telephone, text, and electronic communications involve certain privacy risks.
We use healthcare-oriented communication systems when appropriate, but you should avoid sending sensitive medical information through ordinary unsecured email.
Changes to This Notice
We reserve the right to change this Notice and our privacy practices as permitted by law.
A revised Notice will apply to information we maintain and will be made available on our website.
Privacy Contact
HawkFMLA
Operated by MD Medical
1317 Edgewater Dr #2669
Orlando, FL 32804
Privacy Contact: MD Medical
Phone/Text: 813-981-1634
Fax: 813-537-8760
Email: info@hawkfmla.com
